Shelly · 2024
Wellness app for people who hate wellness apps
Building health routines through flexibility, not pressure.
Your streak broke. So now you feel like shit. Shelly is a routine-building app that refuses to work that way.
The client, the Daily Health Conference, is a non-profit promoting wellness since 1983. The expertise is real; the technology lagged, and memberships dropped with it. They needed a modern offer that keeps their community, in a crowded health-tech space, strictly inside GDPR.
The 'no time' barrier
The streak punishes real life
City life leaves no room for rigid wellness plans. Research with 16 participants showed the conflict:
Existing apps punish the slip: miss a streak and the app judges you, so people leave. And a majority prioritise mental wellbeing over physical metrics. The answer became a tortoise philosophy: slow, steady, flexible habits.
MARIA · busy urban professional, Barcelona
An agency job with irregular hours and the wish for a healthier routine. She does not need another plan to fail at; she needs a schedule that bends around hers.
01 · Flexibility
Adaptive scheduling
Maria’s schedule is irregular, so the schedule adapts to her, not the other way around.
02 · Positive reinforcement
Visualising progress
Broken streaks and red crosses became a gentle visual path. The mascot, Shelly, grows with you, even on slow days.
03 · Support
Contextual nudges
Micro-coaching that adapts to the user’s state. Stressed? Shelly suggests a breathing exercise. Energetic? Shelly suggests a run.
The craft layer
Optimism and calm
A visual identity of nature-inspired greens and warm yellows. Typography and rounded UI tuned to lower cognitive load and take the anxiety out.
Honestly, though
Impact and reflections
In usability testing, every participant completed the core flow and all responded positively. The market is a harder judge, but the bet those sessions validated is the one the whole product stands on: an app that forgives the miss keeps people moving.
Finally an app that feels like a friend.
The line above came from a participant in the final round of usability tests.