Marco Ramos · Product designer & developer Madrid, ES ·
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Shelly · 2024

Wellness app for people who hate wellness apps

Building health routines through flexibility, not pressure.

Role
UX/UI Designer · 4-week team sprint, with Anna
Discipline
Product design · Behavioural UX · Branding
Year
2024
4 weeks MVP design sprint
16 Research participants
100% Core flow completion in testing

Your streak broke. So now you feel like shit. Shelly is a routine-building app that refuses to work that way.

The client, the Daily Health Conference, is a non-profit promoting wellness since 1983. The expertise is real; the technology lagged, and memberships dropped with it. They needed a modern offer that keeps their community, in a crowded health-tech space, strictly inside GDPR.

The 'no time' barrier

The streak punishes real life

City life leaves no room for rigid wellness plans. Research with 16 participants showed the conflict:

15 of 16want more physical activity
10 of 16cite mental health or stress as their top concern
4 of 16cite work as the main barrier to routine

Existing apps punish the slip: miss a streak and the app judges you, so people leave. And a majority prioritise mental wellbeing over physical metrics. The answer became a tortoise philosophy: slow, steady, flexible habits.

Affinity diagram organising the research findings into four pillars, physical activity and mental wellbeing among them
The research wall: sixteen participants, four pillars.

MARIA · busy urban professional, Barcelona

An agency job with irregular hours and the wish for a healthier routine. She does not need another plan to fail at; she needs a schedule that bends around hers.

01 · Flexibility

Adaptive scheduling

Maria’s schedule is irregular, so the schedule adapts to her, not the other way around.

Shelly screen asking the user how their day looks before proposing a routine
The app asks about your day before it asks anything of you.

02 · Positive reinforcement

Visualising progress

Broken streaks and red crosses became a gentle visual path. The mascot, Shelly, grows with you, even on slow days.

Progress screen with a visual path that grows with the user instead of red crosses for broken streaks
A path that grows, never a streak that breaks.

03 · Support

Contextual nudges

Micro-coaching that adapts to the user’s state. Stressed? Shelly suggests a breathing exercise. Energetic? Shelly suggests a run.

Notification screen where the app detects stress and suggests a breathing exercise
Coaching that reads the room.

The craft layer

Optimism and calm

A visual identity of nature-inspired greens and warm yellows. Typography and rounded UI tuned to lower cognitive load and take the anxiety out.

Shelly typography guide alongside the turtle mascot giving a peace sign
The identity decision that matters: rounded type and a mascot that never scolds.
Shelly app screens in light and dark mode, sharing the same calm visual language
The same calm in light and dark mode.

Honestly, though

Impact and reflections

In usability testing, every participant completed the core flow and all responded positively. The market is a harder judge, but the bet those sessions validated is the one the whole product stands on: an app that forgives the miss keeps people moving.

Finally an app that feels like a friend.

The line above came from a participant in the final round of usability tests.

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